Originally Posted by
KalamaQuilts
I took my Janome, and then my Featherweight in to the shop here in Longview and they only service the brand they carry.
That doesn't surprise me. A few of the local quilt shops here carry a particular brand of machine and only service that brand. The technicians who service the machines have to be certified to service that brand and the shop has to stock parts for all the different models.