I think that's just sour grapes. My local Juki dealer was more than happy to match the online price of $1,000 and yes, he had $1600 on his machine too. They come out of the same box. He said he was more than happy too since they were such great machines and so little trouble. He set it up in the store, demonstrated it and gave me extra bobbins. Find another Juki dealer. I would not have the slightest problem purchasing the Juki online. It was simple and easy to set up. No problems.