I bought my machine online as there are no dealers in town except big box like walmart. I bought it from kens sewing center in Alabama. the price was as good as walmart and the service was better way better. I had a small issue and it was resolved immediately they shipped a replacement part that was broken in shipping out as soon as I notified them. ive even bought accessories and other items from them since at great prices. since I don't have any place here to buy a machine if I decide to upgrade ill buy from them if I can. I would like to buy local but its just not possible. it just means ill have a bigger learning curve if I buy something difficult to operate.
carla