I had a similar experience. I got the call about my "windows" having a problem. I knew this was a scam. I asked the man how he could sleep at night knowing he was so dishonest. I then hung up the phone. Just a couple of minutes later and the phone ran again. I checked the i. d and the call was from Texas. The "window'' guy had called from Ohio.
I answered the phone. The guy called me by my last night. I asked what the call was about. The man said he had an important message for me. He then told me to F. off. I was in shock and hung up. I now let these calls got to voice mail.