I never got issue #3. I had called them numerous times leaving voice mails and "note" messages put in from their website. So I wound up ordering #3. HOnestly that came in faster than the subscription. Recently I received an email of an apology and that they would reimburse or credit me but haven't heard anything since. Yes I do know that the magazine does take time but my payment was taken out on June 10th and to this day still haven't received my magazine. Now I received an email that the $5.99 was taken out of my account for #4 and I can only hope that it gets here. I will be calling them regarding #3 reimbursement.