I usually speak some stupid made up language when they call. In chinese you could say "Way" which is hello, or Ohla for spanish and then jibber jabber. It has stopped a lot of them. Being a former Bell employee I can tell you, most all large companies have moved their telemarketers, service depts, collections etc to India and others. They came here to learn, then moved back to teach. The cost of doing business is very cheap in other countries. I myself when I had to call for technical support I would get them, and I refused to talk to them. I just kept saying I don't understand you, speak english, can you get me someone who speaks english. Oh, I love to p.o. many of them, just because there is no reason to have it move overseas.