The Walmart near me (10 miles) has a fair-sized fabric department, but they have a sign on the cutting counter that if you want assistance to go to the electronics department to get help. A few weeks ago I found some clearance I wanted for a specific charity quilt, and there just happened to be a clerk at the counter. Well, I never heard so many complaints about the way the department is run, and frankly, not much interested in going through that again. I even had to take the bolts to another department to get the SKU printed out. All for 2 pieces of fabric, which took me about a half hour to accomplish. I will be more then happy to drive further to my LQS and buy quality fabric and get GOOD customer service.