I was a member for 2 years. Enjoyed the videos when I could watch them but had a really hard time getting online with them. Finally when I got disgusted with it not working right I wrote to them, asked for a prorated refund and much to my surprise they refunded the whole amount. This was about 6 montha ago when they were going through a sale. Can't remember if F&P was taking it over or they were selling. I did like the magazine but I can buy that at the store.