Embroidery over quilting - needle bar and wheel frozen
I was adding an embroidery design over a quilted square on a burp cloth when my Quattro stopped and prompted to check for broken needle or thread stuck (both were fine). The needle bar does not move, the wheel is also frozen. I don't want to force anything. Has this happened to anyone? Any suggestions? Could the gerber burp cloth with the quilted material on top be too thick for the embroidery machine?