Bev, I have a new IPhone 5s and I can't get pics to download here either. I have to send them to the laptop and go from there. I've seen other posts where people can't do it and I've seen posts where they have. What's the secret? If you figure out how to do it please post here and let me know. You're so right about the clarity of the pics--they're better than the ones from MrJanRn's camera.