Old 09-30-2014, 06:44 AM
  #19  
Quilty-Louise
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Join Date: Mar 2011
Location: Colorado
Posts: 3,536
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Back in June I took MY Brother 1500D in for service because it was
breaking the thread also took in the embroidery arm also and had a
complete service done on both units.

There was a burr in the bobbin case.

I bring the machine home and 4 days later when I was ready to do
some embroidery it wouldn't stitch out properly. I checked EVERYTHING,
and changed thread, needles, fabric, stabilizer, and even hoops. Nothing
worked.

So I lugged the machine back down 3 flights of stairs and took it back
to the shop. I even took the thread, hooped fabric, the works from this
latest attempt. The sales lady who helped me tried to do everything I did.
She got the same results.

2 days later I get a call that my machine was ready. There was a note
attached that said, wrong embroidery foot attached, needs the "Q" foot
not the "U" foot.

Since I have 2 brother embroidery machines Innov-Is 1000 & 1500D
I just thought the embroidery feet was the same.
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