I guess I'm a meanie......last time I was at the Dr office and had to wait 3 hours, I politely informed the receptionist when leaving that since I had to take away from my work for the appointment that I would allow for a 1 hour wait but deduct 2 hours of time at my usual work rate for the other two hours. So, when the bill for $120 arrived, I deducted $90 for the 2 hours pay and paid the Dr the remaining $30 along with a profession note explaining it all. I did not receive a follow up billing nor did I ever wait for that Dr again!