I went into the urgent care facility this week and waited 3 hours, was seen by 5 different people during my 3 hour wait. My husband was in the lobby waiting for me. During his wait he seen people come in & go home ( no emergency situations). On Saturday I had to take my husband in to the urgent care after he was working on his car, cut his finger and needed what we thought would just be stitches....no he cut a tendon & needs to see a hand surgeon on Monday. We decided we were not going back to the same urgent care facility. We went to the next city over and waited 1 hour & 15 minutes. He was seen by 1 person. They took all patients by the order they registered. Long story short we now know what facility we will be going to the next time we need urgent care.