We have lived in our house about 29 years. When we first bought it, we put in new carpet from Home Depot. Then we replaced it about 11 years later. We had 2 cats indoor and accidents cleaned up great, but young grandchildren were a little harder and also we had carpet in the bathroom that stained with lipstick. We replaced the carpet as I say about 11 years later and we got it at Home Depot. It was great too, and cats were mostly outdoor. Finally, in 2013, we felt we needed new carpet again. Just before Christmas, we got it from Home Depot again. We wanted to upgrade and the personnel at our store were so helpful. We chose the best padding and a little better grade of carpeting. We are really pleased with what we got. We decided not to carpet the bathrooms. My husband put down vinyl and I like it and we use throw rugs. If makeup slips out of hands, the floor is much easier to clean up.
We priced Lowe's, but we wanted a green color and their selection was smaller than Home Depot and they had no green. HD did have a couple of greens. They did a great job.
It might depend on the store and the installers, but we have been pleased each time.