I have bought several machines and all were packed really good. I bought one machine that I got really cheep and it said it would not run. Well the stitch length was set at zero. I moved it and sews great. Some of the people that put the items on for sale does not know how they work. I also seen the description as being one thing and it was something else. (I emailed them and they did change it description before the auction was done) Besides what we buy does go to the good of Goodwill.