I got a Janome 8900 the end of September. I'm still trying to make friends with it. My old machine is a New Home/Janome Memory Craft 7500 purchased in 1992. I've never had it serviced, and it still runs great. I thought I wanted/needed a new one. Well, the 8900 has been very finicky with thread tension, bobbin tension, etc. Not sure I upgraded, except for the extra space under the harp. The specific 8900 I bought is not the machine I test drove. I think a trip back to the dealer is in order. Hoping to fall in love soon.