I have RA and have had injections in my hands at times and that helps best. I am having trouble this Fall and I am using the gloves with the fingers free but have not had any luck with the ones with copper or magnets. I have used the wax baths but the pain does not stay away long I have better luck soaking my hands in water as hot as I can stand and exercise my fingers under the hot water then wrapping them up to hold the heat in longer when I take them out of the water. Sleep in full gloves, orders from my Dr. If she has not seen a good rheumatologest find one as there are so many new med's out there that do wonders. I am unable to take anything but methotrexate but it has kept me from having my hands get disfigured. It helps with the pain so very much. Good luck to her, I hope she finds help soon.