If you go to Microsoft's website there are free tutorials on it. And yes, doing the upgrade does make it better. I would have taken 8 right back to the store but since I work in the IT field I figured I'd better get used to it before we switch things over, which we eventually will have to do. I offer customer support as well and since people already need help I've been able to help a few, mostly I don't do support software but its nice to know where to find things. I still get lost. I hate the way Outlook looks and it puts things in folders the way it wants and not the way it should go and not the way Win 7 does. I'm no where close to liking 8.1 but when I finally find something I want and will use a lot I put an icon on my desktop so that I don't have to go searching for it.