Ah, Having a local dealer is a mighty advantage. When my baby broke beyond any help to the point she had to go back to the factory in Texas (those were dark times in the Kingdom!), my dealer came to my house, picked it up, Crated it to factory specs because she had to travel via common carrier and brought it back to my home and reinstalled it all at no charge. ABM made all the shipping arrangements for me. I was too distraught to do anything and LAQ is only a part time passion for me.
ABM customer service is also awesome. It is 24-7-365. I got a service tech on the phone once over Christmas weekend. I didn't call Christmas day, wouldn't want it done to me and would never do it to someone else, but I did call over the holiday weekend. IMHO a good dealer is worth their weight in gold as well as factory support. All important things to consider in your decision.
There are some big time award winners who use HQ. Margaret Soloman Gunn quilts on an Avante, I believe. She uses her machine for commercial. I bet they have amended their warranty on that.