I'm glad I found this post. My friend has this machine, bought at Walmart several years ago, and is very pleased with it. I have used her machine several times to put names on items. She had a problem with it and the Brother dealer fixed it, no problem. No put down where she bought it. The dealer said she was glad Walmart had these beginner machines because most users wanted more advanced machines after using the beginner machines for awhile. She sells a lot of machines thanks to Walmart.