I have not had problems with my cleaning ladies. One quit and didn't tell me. (She didn't like my son being home when she was there.) With another cleaner, the only time I was disgruntled was when the pantry was rearranged and all my spice packets were thrown out because of the freshness date. Those things are good way beyond the date posted, and even if not, they were mine to throw. BUT I realized the lady was trying to help me, so I kept my mouth shut and didn't stash so many spice packets after that. She did break something once and told me right away. It wasn't something I could replace, but it was a thing. People are more important. She was a gem in all other ways. Wish I could have moved her with us!