They said when i bought it I could have some tuition but I phoned twice and both times they said they will phone me with a time and they didn't! It was to be in their other shop they have which is further away but easier to get to. I can pay for tuition at the main Bernia dealer but is in the middle of London and such a pain to get to! I am managing to work out any issues and use the 830 just need to spend more time on her x anyway I am picking the diva up in about 6 hours so fingers crossed.