Originally Posted by
SuzyM
That is exactly what it was, a top thread issue. I took the machine and sample to the Bernina dealership and that is exactly what she said. It was either because (1) I didn't thread the upper properly (2) the feed dogs/foot was up when I did it, I didn't know that part so it was totally operator error which I am thankful for
I did leave the machine to have it serviced any way so I do feel better. Thank you everyone for listing to me rant.
I am so pleased you have found a solution because I couldn't believe that it would be totally the Bernina's fault, sorry but they have such a wonderful reputation, and I am a proud owner of a Bernina 804 and love it but when I first got it had to get used to it being a bit pernickity, I now only use Aurifil threads cos it likes them
Gold stars to the members who noticed that it was the top threading rather than the bobbin, clever clogs