And retailers wonder why more and more people shop the internet. They don't realize how important it is to be helpful and put customer service first. What ever happened to the 'good ole' days'? My LQS is the rude one. Maybe rude isn't the right word, but I will go 10 miles out of my way to shop elsewhere because each time I've been in the LQS they treat me like nothing. I guess I don't look like one of their regular quilters. I don't attend any classes, nor am a member of a local guild due to work schedule. They act like a clique. I will try again this summer and hope for it to be better. (Have enough fabric til then).