I have always had great luck with UPS and FedEx. They are at my house so often we are on first name basis. For about a year I would get monthly wine shipments and never a broken bottle. I got one really cool Neumann hand crank delivered in horrible condition but that was the fault of the guy I bought it from. He had packed the machine in a box with phone books note books old sheets and one sheet of bubble wrap. The base was slivers and the had crank was busted. eBay gave me my money back no problem.