I am so sorry that you had such a bad experience with Hancocks. Please come to the store I work at and I guarantee that we will treat you right...at least when I'm working!! I recently had a customer tell me that she had the most fun at a fabric store, when I was working. I like to make the customers laugh and have a good time. If something is on sale, I just verifiy it and give them the discount. Come on down to Midwest City, OK and I'll be glad to help you. You can't miss me, I have the lovely SILVER hair and big smile.