Originally Posted by
J Miller
In your other thread you have the top tension out, so check the release pin. Make sure it's free to move without any resistance.
Joe
You didn't respond to this suggestion. When I saw the photo in your other threadI was thinking 'I hope she didn't drop the tiny little pin that is lodged inside that tension unit.' .... because I did, and I saw it on the floor at some point, picked it up, and realized only later what it was. It is an important part, and from what I understand, it communicates the tension setting to the rest of the machine.
Is that pin still inside the tension unit? Unless it doesn't have one.... but your manual should indicate that.
Keep calm :-) - you'll figure it out!