Thread: Buying on-line
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Old 01-06-2010, 06:09 AM
  #5  
susiequilt
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Join Date: May 2008
Location: Florida
Posts: 3,708
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I made my first order from thousand bolts early Monday morning. Wanted to take advantage of their sale.
I got a call from them this morning about the order.
I had ordered 12 yards of a fabric it said they had 24 yards left.
The gentleman I talked to said they only had two 10 yard pieces and would it be ok to get two pieces instead of one continous 12 yard piece. It was fine with me for what I need. He also said one other fabric piece that I ordered a yard only ended up at 32 inches and did I want that or to cancel that. I took the 32 inches because I didn't need a specific amount. He said they'd only charge me for 1/2 yard.

I'm sure they were swamped with that sale and I was delighted he took the time to call instead of just assuming what I needed.
Great customer service! They also will ship in a flat rate box so that saves me on shipping and the order will go out today!
I'm sure I will deal with them again.
I can't tell the quality of the fabric yet but I'm sure the name brands will be fine.

:-D
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