I have the babylock, i want to love it but have had problems since i bought it and babylock customer support has been no help. The automatic thread worker stopped working right away, took to repair and got home, worked once and not again. When i tried to free motion quilt, 1 st time, it made a noise the needle came down strange and now it makes a sound over the slightest seams while sewing. I took it in for repair and as soon as i got it home, the sound over seams is still there. So now i have a new, expensive machine that cant needle thread and sounds terrible and doesnt sew smoothly. This is not due to lack of how to use a machine either, it just feels very breakable to me. Also when i took it in for repair, the repairman , authorized babylock repair, dented my brand new machine! So upset.