Originally Posted by KBunn
I took it in to Walmart today on my lunch and was told by the girl cutting fabric that there was not only nothing she could do about it...even though I had my reciept....she also informed me that if I did not want things like that to happen I shouldn't buy "cheap fabric" and she walked away!! What a way to sell your product!!
Just had to vent for a minute!
So instead of going to customer service where returns are taken you went back and complained to somebody who had absolutely no power to do any thing for you.
How many people do you suppose have bought fabric off that same bolt? How many of them do you suppose have complained?
Not only does she not have the power to give you a refund she also doesn't have the power to take a defective product off her shelf!!