Originally Posted by
GailG
Well that was a coward's way out for the dealer to tell you to just not use the feature!
I agree. That rat's tale of thread wouldn't be acceptable to me either. And MY OPINION (and everyone is allowed to have one) if I had to stop and pull up the thread every time I use the thread cutter-well that's more trouble than cutting the threads with a pair of scissors. I would send a complaint to the manufacturer with a CC to the dealer. Actually I have the same problem but haven't thought to go beyond the dealer until now. Thank you for voicing this frustration.