Ok.........I don't know if I'm going to explain this right.........but when you thread your machine starting on top....
then bring your thread down and around to go back up to the uptake arm and instead of bringing the thread
around the uptake arm from the right to the left bring it from the left to the right then straight down so that it will
cross on the way going down to the needle area, you won't be able to see it crossed. My girlfriend has a Janome and
she was having trouble with her automatic thread cutter also so the women at the store where she got it told her to
try that and it worked............no more trouble and it works and sews fine!!!!