I have the Ellegante and bought m ine back around 2007. Its a good machine and I've never had any issues with it up to this date. I find having any machine services though has gotten quite expensive plus I live in a small town so have to travel some distance to have it cleaned. Cleaning the bobbin area regularly is a must on any machine but I tend to take extra steps so I can get away from yearly maintenance trips. I have even taken the side piece off when I got thread trapped. I love my machine but use it basically for embroidery as I have my trusty Viking D1 for piecing these days. Its an embroidery machine too but I love it for piecing or regular sewing.
I also just got the basic items for my Ellegante but it embroiders great. Its also user friendly, easy to load designs. I use Embird for thread color changes, altering designs, making my quilt labels, etc. The price for a machine that old seems a bit high but then I haven't purchased a new embroidery machine since 2007??? Just my take on the subject.