Hi KittyD
I have a babylock jane. Assuming it is similar to your brother, there is no adjustment on the fmq foot. It is the large oval foot type with a
clear plastic insert in the center. The spring motion on it is very easy to compress and release and the manual suggests an occasional drop of oil
in the spring area. Does yours operate freely? If you haven't sewn in a while, try to clean and oil all the recommended spots - there is an oil hole on the bed - near the feed dogs. Also, I would take off the feed dog plate and make sure there is no lint or thread that is jamming it into a higher position than it should be.
Can you see the dogs move up and down when you operate the feed dog control on the right? Can you feel the presser foot move when you operate the presser foot pressure knob? Does it operate normally in any mode - ie as if you were piecing? Without power, needle up, presser foot down - can you slide quilt sandwich?
Hope this is a minor problem.
Lefty - in Philly