If you're having a problem with features of the board, chances are somebody else has had the same problem. If you'll click on this link,
http://www.quiltingboard.com/sitemap/f-27.html , there are over 1700 previous posts looking for help. There are seven pages worth. Bookmark the page, or you can always access it by clicking on "Archives" at the bottom of any QB page, then clicking on "QB Help Center". If you have a problem that hasn't been addressed, by all means post it, lots of people, including me, love to help out!