Yesterday I received my very first order from Superior Threads, which I learned about from this board. Haven't used it yet but it sure looks good. My order wasn't a large one and I was impressed to receive a call from Superior regarding a minor problem and how would I like it fixed. Second pleasant surprise, the spools came in a long white box - I thought of a flower box - and opening it felt like I'd received a gift. My few spools were packed with much care and I have a feeling I'll be buying from Superior Threads again.