I too live about 175 mile round trip from my Pfaff dealer and am sometimes tempted to let the local Singer/Janome repair guy clean and tune it. But, I just tune in my Sirius radio and make the trip. The local guy is probably good since he works on computerized machines, but we spend way too much money on these machines to take a chance. Although, your experience was bad enough, I'm glad it didn't destroy your machine.
Last edited by jeanharville; 03-08-2015 at 08:13 PM.