I used to work next to a thrift shop and they often had Touch and Sew come in that needed work. I asked if I could take it to the repair shop to see if they could fix it and I would buy from the shop. Well the repair man said what has been stated before he call it the Touch and Swear..and he showed me the broken part it was a sprocket made of plastic and it had been stripped. He said in order to replace that he needed to take a lot of stuff off and the service would cost more than it was worth. Some times thrift shops have good ones I did get a nice Kenmore..they are still made with all metal parts.