1. That's really bad packing and such a shame it happened to what looks like a very nice machine.
2. You had your hopes on getting a beautiful machine and rank carelessness/ignorance dashed them.
3. These things happen sometimes and the machine, while beautiful, isn't a rare one. I hope you didn't pay a lot for it.
4. Demand a refund. A full refund. Accept nothing less.
5. If you get to keep the machine, it's very salvageable. Motors (and their casings), lights, pedals are often found on eBay. They can be replaced.
Your 223 is not totally destroyed. While the damage is inexcusable and severe, it can be repaired.
I purchased a White Dial-And-Sew on eBay last year and that machine was TOTALLY destroyed during shipment. The seller wrapped it in one layer of newspaper and tossed it in a box.