I have only used a Huskvarna many years ago,before computerized machines and had a similar problem with it. Have you been using a 'hopping' foot? they can make all the difference. If you decide to change machines, I have a great relationship with my Brothers (embroidery and sewing ) for 15 yrs, with no problems. Very easy to use as well. At the moment I'm trialing a Pfaff CV, and while it has more bells and whistles than the other machines, I'm finding it hard to fathom, and remember, which buttons to push. However it does great work once I know what to do. Hope I helped