I went to Olfa.com Start here and let them know that you belong to a quilting forum with 3000 members and will be letting those members know how this was handled. Good or bad.
OLFA Customer Service
OLFA Offices - Hours:
Monday through Thursday, 8:00 am - 5:00 pm EST
Friday, 8:00 am - 4:30 pm EST
Phone:
(800) 962-OLFA (6532)
Fax:
U.S.: (800) 685-3950
Canada: (866) 509-9902
E-mail:
Use our e-mail form.
We will make every effort to answer emails within 3-5 business days.
Corporate Office:
World Kitchen, LLC.
OLFA - North America Division
5500 N. Pearl Street, Suite 400
Rosemont, IL 60018