If you don't store it every year, the skins will rot from dry rot. cleaning DOES NOT put oils back into the skin, it pulls dirt and oils from your hands out. Try FURS< FURS< FURS on Rt112 in Medford. Macys can do it too, but they charge a lot more then the store I mentioned. and the girls at macys aren't as knowledgeable as the store I mentioned. I am not affiliated with them, just know of them. The skins stay soft because it is stored properly, and not in a humid area, which will rot your skins terribly. Dry rot is the biggest problem with furs. if it's only stored every few years, your skins will rot on you. I've seen coats that are 20 yrs old in perfectly new shape b/c they've been stored and cleaned properly. good luck.