i just hand shoulder surgery today...and i want u 2 know Bethy, i 4 one love u for your heart and dedication.. i can't tell u how wonderful it was 2 b treated with kindness by everyone starting w/ the Dr. u can bet there will be a letter out as soon as i can write. yes,we all have 2 b kind even if it kills us, thats what it means to have compassion. I have been literally the face of the company and i know how tough it is...my motto..is; it never is about YOU..it is about them. u never know what they have gone through and that is the hardest to remember. sorry bethy, i got on my soapbox...and WHERE did that saying come from lol!