I am on the east coast. My Nolting dealer is awesome. It is a really nice company and if you ever have to call them, you might just talk right to the president of the company. They are very helpful and have talked me through any issues I had as I was learning to use the machine. Support is very good at Nolting. As with any dealer, find out who works in your area, call them, meet them if you can and take a trial session on a machine. I have never met anyone who didn't like their Nolting.
peace