I have a Janome Artistic 18 longarm. Bought it about three years ago for about $8000. I have had problems with it esp the jog switch and tension issues. The wiring harness was replaced in the warranty period because of these problems. Still occur on occasion. I have found it to be temperamental and can't really recommend it. When it is not in PMS mode it works fine for personal use, esp if you can do basic mechanic duties. Absolutely not for professional use. Sorry this is so negative, but I feel like I was ripped off and have had to fight the dealer all the way too. BTW they no longer carry this machine.