I also have a Janome Artistic 18-8dx. I use Artistic touch software on a tablet. I can't begin to tell you the problems I have had. The longarm it's self is fine for free motion. My problems start when using the software. But let me just say that the technicians at The Grace Company are the best in the world. I'm on first name basis with some of them because I call so much. It's working fine now, thank God, and I am happy. Can't figure out how to post pics here but when I do, I'll post some of my work. Good luck Terriamn.