Need help please!
I have a Janome DC3050 that was working perfectly until I took it in for yearly maintenance. Since I got it back, every time I try to pick up bobbin thread, the needle thread goes down around the bobbin casing and gets stuck on the hook part (don't know what it's called) to the right of the bobbin holder. I've tried replacing the needle, checking the bobbin holder is in correctly, rethreading. I'm at a loss, can anyone help or do I need to find somewhere else to take it in to troubleshoot?
TIA,
Teri