1. Stay calm. 2. Find Rowenta online and call or email. If they can't or won't help 3 Fill the iron with plain water, let the iron heat, hold it over the sink and push the steam button until it is all steamed out. 4 Repeat until the water is clear. You know that laundering a starched item in hot water gets rid of the starch. The chances are pretty good that hot water applied often enough will get starch out of an iron. froggyintexas