Originally Posted by
elnan
I can't speak for anyone else, but the money I pay should include good service, so I don't toot the horn for someone or place that gives value for value. They were supposed to! When I do pay and don't get the service or product I paid for, the world will hear. That said, I will accept excuses, but only so far.
I used to feel as you do, value for value. Now a days good customer service is rarer than green zebras, so when I get great service, I tell people about it, so they can be treated well too! Share the wealth! When everyone was making a more decent wage, service was better because fewer people had to work more than 40 hour shifts just to keep a roof. With the exception of a cable company who seems to oppose good service, and will remain nameless, customer service is harder to give when you don't know where your next rent check is coming from. Pretty hard to smile if you are a stressed out wreak. Just my thoughts...