We were recently looking at computers. Our son, who used to sell computers, said don't even talk to the guy who is trying too hard to be nice. He is only trying to make a sale. Talk to the other one, he will make sure you get what you want and need. Had to laugh at is logic. Our daughter used to wait tables. One of the other waitresses told her to tell all her customers either she wasn't feeling well or her kid is sick, some sob story. She says you get bigger tips cuz they feel sorry for you. If a waitress tells me she isn't feeling well, I don't want her as a waitress.